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Doll House Gentlemans Club
North Perth WA
Doll House Pty Ltd
329 Charles Street
North Perth WA 6006
PO Box 129
North Perth WA 6006
abn 68 009 405 396
acn 009 405 396
admin(@)dollhouse
:com:au
Mobile 0401 334 624
Jorry Pty Ltd trading as Doll House Genlemens Club
APRA License:123456
Stag Nights.
Licence ____
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At Doll House Genlemens Club, we are committed to providing our customers with high quality services. All Doll House Perth Strip Club WA employees are encouraged to strive for the same goal.
This quality policy is implemented through the promotion of teamwork, and all Doll House Perth Strip Club WA employees are called on to uphold the Doll House Perth Strip Club WA quality policy.
Treating all customers equally
We are committed to giving a quality service that suits all of our customers. You will not be treated any differently because of age, gender, race, disability, colour, religion, family status, marital status, sexual orientation or membership of an organisation.
Commitment
We are committed to giving you a service that is safe, comfortable and value for money.
Keeping you informed
We will provide information at our Information Office at 329 Charles Street North Perth WA 6006 or on 9227 7029 or on our website at http://www.dollhouse.com.au
Keeping premises clean.
We will clean the public areas of Doll House Perth Strip Club WA buildings at least once a day.
Doll House Perth Strip Club WA is responsible for cleaning and repairing our bus fleet.
It will continue to:
repair vandalised or damaged equipment within twenty four hours.
To report damage or graffiti, phone Doll House Perth Strip Club WA on 9227 7029 or email: admin (@) dollhouse.com.au.
Keeping smoke free
It is against the law to smoke on Doll House Perth Strip Club WA premises. If a person is smoking at Doll House Perth Strip Club WA , the staff will ask the person to stop smoking or go to the smoking area. If the person refuses to stop, the staff will ask the person to leave the premises.
Continuing to give value for money
It is important to give value for money, so we will look at our services regularly to see how we can improve their quality.
Answering your calls
During normal office hours, we aim that our information and customer service staff will answer ninety percent of phone calls within sixty seconds. If you need to speak to somebody outside office hours, call the mobile phone number. Telephone 9227 7029 Mobile 0401 334 624
Keeping lost property safe for you
We will put anything found on our premises in our Lost Property Office within one working day. You can claim your lost property between 9.00am and 5.00pm, Monday to Friday (except public holidays) from the Lost Property Office, Doll House Genlemens Club, 329 Charles Street, North Perth WA 6006 The phone number is 9227 7029.
Dealing with our staff
All staff will:
be polite and helpful to you.
think of your safety and comfort.
wear their uniform.
not smoke on the premisses or in public area of our head office.
Help us to serve you
Please do not:
smoke.
put your feet on the podium.
vandalise or damage our facilities.
Making and handling complaints
We want to hear from you on how we are doing. We need your suggestions and complaints especially to help us do what we say in this charter. If you are making a complaint, please put it in writing. Send your complaint to Customer Comment Desk, Doll House Genlemens Club, 329 Charles Street, North Perth WA 6006
When we receive your complaint we will let you know within three working days. We will then investigate the complaint and, in ninety five percent of cases, send you a full reply within fifteen working days.
When writing in with a complaint please give us as much detail as possible. This includes:
the date and time of your visit.
the staff involved.
a contact phone number, in case we need more information.
If you are not happy with the reply, write to our Business Development Manager. He will review your complaint and will write to you within fifteen working days.
Your feedback
We use a feedback form on the Doll House Perth Strip Club WA website, http://www.dollhouse.com.au to research how our bus service is doing and what you, our customers, think of it.
We also ask our staff for their views on Doll House Perth Strip Club WA service. Doll House Perth Strip Club WA will continue to research customers views on our services now and in the future.
Our charter shows that we are committed to giving you the highest standards of service. It does not affect your, or our, legal rights or duties.
Our contact details
Information and Sales Office and Head Office
Doll House Perth Strip Club WA, 329 Charles Street, North Perth WA 6006,
Phone: 9227 7029
Opening hours: Monday to Friday 9.00am to 5.00pm
Information and Customer Service
Doll House Genlemens Club, 329 Charles Street, North Perth WA 6006,
Phone: 9227 7029
Opening hours: Monday to Friday 9.00am to 5.00pm
Website: http://www.dollhouse.com.au
E-mail: admin@dollhouse.com.au
Customer Comment Desk
Doll House Genlemens Club, 329 Charles Street, North Perth WA 6006,
Phone: 9227 7029
Opening hours: Monday to Friday 9.00am to 5.00pm
Business Development Manager
Doll House Genlemens Club, 329 Charles Street, North Perth WA 6006,
Phone: 9227 7029
Opening hours: Monday to Friday 9.00am to 5.00pm
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